Privacy notice
Last updated 11 October 2026 · beta
FraudShield protects you from scams. It does this with as little information about you as possible: you never give your name, phone number or e-mail address, and most checks happen on your phone.
Who we are
FraudShield is run by Akshee Digital Solutions Private Limited, Hyderabad, Telangana, India ("we"). We decide how the information described here is used, and we are responsible for it under UK data protection law (UK GDPR and the Data Protection Act 2018). Contact us at support@akshee.in.
What we use, why, and for how long
| Information | What we do with it | How long we keep it |
|---|---|---|
| A random installation ID and a support code | Created when the app first starts, so it can use our services without an account. They do not show who you are. | Until the beta ends |
| Your phone's model, system version and app version; the country and nation you choose | To give you the right settings and help numbers, and to fix faults. | Until the beta ends |
| Phone numbers and websites the app checks | The app sends only a short code made from the number or website name (the first characters of a "hash"), and compares the answer on your phone. On iPhone, for a website Safari opens that the app's lists do not know, it sends only the website's name (never the full address), and we check it against our scam list and, if the name looks suspicious, with an AI model (Microsoft Azure OpenAI, in the UK). | Not kept with anything about you. For a website name, our answer is kept for a day so it is not checked again |
| Texts from senders not in your contacts, on iPhone, if you turn on FraudShield's text filter | When your iPhone cannot decide about such a text, Apple sends us the text and the sender, without anything that identifies you or your phone. We check the sender and the links against our scam list and, for a link we do not know, with the AI, and answer only "spam" or "no answer". | Not kept |
| A text, link or screenshot you share to Scam Check | Checked against our scam rules and, if those are not sure, by an AI model (Microsoft Azure OpenAI, in the UK). We do not store what you shared, only the answer we gave. | The content: not kept. The answer: until the beta ends |
| The sound of a call, when you use Verify Caller | Only when you add the FraudShield line to a call. The sound is turned into text as it happens (Microsoft Azure AI Speech, in the UK) and checked for signs of a scam. It is never recorded. We keep the short warning signs we showed you (for example "Wants payment today") and the answer. | Sound and words: not kept. Warning signs and answer: until the beta ends |
| Reports you send ("this was a scam") | The number or website you report, the kind of scam and your answers, to warn other people. | Until the beta ends |
What stays on your phone
The name and number of the person you trust, your recent calls and texts, and the lists of scam numbers and websites stay on your phone. They are not sent to us. When you scan a QR code it is read on your phone.
Why we are allowed to use it
- Our legitimate interest in protecting you and others from fraud — checking numbers and websites, reports, and keeping the service working and secure.
- Your consent — each Scam Check and each Verify Caller check, which only happen when you start them. The person on the other end of a Verify Caller check is protected in the same way: nothing is recorded and only the answer is kept.
Who helps us
We use these companies, under contracts that only let them use the information to provide their service to us:
- Microsoft (Azure) — runs our services, the AI and speech-to-text, in the United Kingdom (UK South).
- Twilio — runs the FraudShield phone line. Like any phone company, it sees the number of the phone that dials the line and the time of the call. Twilio may process this in the United States, under safeguards approved for UK data.
- EnableX — runs the FraudShield phone line for testers in India. It sees the same as Twilio and processes it in India.
We do not sell your information, use it for advertising, or track you across other apps and websites.
Keeping it safe
Everything travels encrypted. Our services sign in to each other without passwords, and access is limited to the people who run FraudShield.
Your rights
You can ask to see, correct or delete the information linked to your installation, ask us to stop using it, or object to how we use it. E-mail support@akshee.in with the support code shown in the app under Help: that code is the only way we can find your information, because we never know who you are. Uninstalling the app removes everything kept on your phone.
If you are unhappy with how we use your information, you can complain to the Information Commissioner's Office: ico.org.uk, 0303 123 1113.
Children
FraudShield is designed for adults. It is not intended for children.
Changes
When this notice changes, the date at the top changes and the app shows the new notice.