FraudShield

Support

E-mail support@akshee.in. Please include the support code shown in the app under Help, so we can find your installation — we never know your name or number.

If you think you are being scammed right now, hang up. Call your bank on 159, or the police on 999 if you are in danger.

Common questions

How does Verify Caller work?

During a call, open FraudShield and tap Verify this caller. Your phone puts the caller on hold and dials the FraudShield line. Tap Merge to join the calls. The line listens without speaking, and FraudShield shows what it heard and whether it sounds like a scam.

Why does FraudShield ask for these permissions?

Each one is asked only when you switch its protection on, with a one-line reason. The camera is for the QR scanner. Placing calls is for dialling the FraudShield line or your trusted person. Every permission can be turned off later in your phone's settings.

A genuine number or website was warned about

Tell us at support@akshee.in with the number or website. We check every request.

How do I delete my information?

E-mail us with your support code and we will delete the information linked to it. Uninstalling the app removes everything kept on your phone. See the privacy notice.